Get customer insights 10x faster with AI feedback analytics

Chattermill's Customer Feedback Analytics platform analyzes all your customer feedback data in one place and empowers your teams with actionable insights. So you can understand the true voice of your customers.

Trusted by the most customer-obsessed brands

Analyze customer feedback at scale

Discover how HelloFresh unifies and analyzes customer feedback at scale to understand the voice of their customers.

“With Chattermill unifying and analysing all of our customer feedback captured at different stages of the customer journey, we are able to uncover powerful insights and scale best-in-class customer experience.”
Steve Crolic
Head of Voice of Customer

Increase NPS and revenue

Learn how Bloom & Wild achieved a 97% increase in NPS to drive revenue growth.

“Chattermill allows us to access the hard reach touchpoints of our customer's journey across multiple channels and focus on the elements that create unique customer experiences that drive our growth."
Kirsty Macdonald
Head of Customer Experience

Prioritize product features

See how Wise used customer feedback to prioritize new product features and drive their growth.

“Chattermill helps us everywhere. It helps us with the feedback loop with customers. It helps us figure out what to build next. And it helps us operationally understand what our biggest challenges are.”
Nilan Peiris
Chief Product Officer

Become a truly customer-centric organisation

Uncover how Limehome got to 95% of employees using customer insights to make better, more informed decisions.

“To sell amazing experiences, we need to stay closer to our guests, and that’s why everything we do is based on customer feedback. Executives, Product, Customer Support, Operations, and Marketing teams can access Chattermill anytime to make more informed decisions.”
Julia Zuber
Senior Customer Insights Manager

Analyse customer feedback at scale

Discover how HelloFresh unifies and analyses customer feedback at scale to deliver industry-leading CX.

“With Chattermill unifying and analysing all of our customer feedback captured at different stages of the customer journey, we are able to uncover powerful insights and scale best-in-class customer experience.”
Steve Crolic
Head of Voice of Customer

A single source of customer truth

Without Chattermill

Customer feedback is disjointed and siloed across teams and technologies, and decisions are made on assumptions rather than the customer reality.

With Chattermill

Chattermill unifies your customer data, analyzes it at scale using AI, and gives you the intelligence to better understand the voice of your customers.

Chattermill in action

The ROI of Chattermill

See how Chattermill drives business impact

IMPROVE NPS
97
%
increase in NPS
WORK SMARTER
200
hours saved monthly
LOVED BY USERS
95
%
user adoption
IMMEDIATE VALUE
6
mo
payback period

Understanding the voice of your customers just got easier

See how Chattermill helps you at every step

Analyze your customer feedback data

Chattermill unifies all of your customer data across feedback, conversations, reviews, social media and customer support to give you a single view of the voice of your customers.

Get actionable intelligence that drives growth

Chattermill analyzes all your customer data at scale using deep learning AI to give you actionable, unbiased intelligence based on the sentiment behind your customers’ feedback.

Understand the voice of your customers

With Chattermill, you can discover where and how to improve your product, operations, and customer support to deliver better customer-centric experiences.

Create a truly unified view of your customers

Chattermill integrates with over 50+ different customer feedback channels giving you and your teams a single source of customer truth.

Conversations
Online Reviews
Surveys
Team Chat
App Reviews
Data Warehouse
Social Media

See Chattermill
in action

We’d love to learn more about what you’re trying to achieve, show you around the platform, and explore how Chattermill can help you understand the real voice of your customers.

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